AVI MPEG WMV RM to MP3 Converter 1.8.4 - User Guide and FAQ

Frequently Asked Questions - AVI MPEG WMV RM to MP3 Converter

1. How to report bugs?
   Please email any bugs or suggestions to support@alloksoft.com.
   
   
2. What happens after I send in the order?
   Normally, you will receive your registration information from RegNow.com in a few minutes after sending the online order form.
   If you do not receive your registration information within 12 hours, or you have lost the registration email, please contact us at support@alloksoft.com. We will be glad to help you.
   
   
3. I have not received my registration information. Why?
   Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to support@alloksoft.com. We'll resend you register information soon.
   
   
4. If I purchase your software, can I upgrade it for free in the future?
   Yes, we provide free upgrade. Please keep you eyes on our site to get upgrade info. Please download the update version by yourself, and you can register it using the same license code.
   
   
5. Which ouput formats support on AVI MPEG WMV RM to MP3 Converter?
   AVI MPEG WMV RM to MP3 Converter can convert video or audio files to audio file in MP3, WAV, OGG, WMA format. But WMA format has only been supported in Windows XP or Windows 2003.
   
   
6. How to get smaller files?
   To create small file, please lower the parameters. But the lower the parameters, the lower the quality of your created file, though the smaller the file. In other words, the higher the parameters, the higher the quality of your created file, but the larger the file. Please increase/decrease frequency and bitrate accordingly.
   
   
7. Can AVI MPEG WMV RM to MP3 Converter extract audio from my VCD files?
   Yes, AVI MPEG WMV RM to MP3 Converter can extract audio from VCD(.dat) files.
   
   
8. How long will it take to get your supporting response?
   We promise to answer you within 24 hours. But in most cases you'll get our response in a few hours or immediately.

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