Paper Valet 2.1.09 - User Guide and FAQ

Frequently Asked Questions - Paper Valet

1. What kinds of scanners work with Paper Valet?
   Paper Valet works with most TWAIN and WIA compatible scanners. Almost all flatbed scanners come with a TWAIN or WIA driver. The registered version of Paper Valet will take advantage of an automatic document sheet feeder if your scanner has one.
   
   
2. Where does Paper Valet store documents that I have scanned?
   Documents are stored under the My Documents folder in a subfolder called My Papers.
   
   
3. I just installed Paper Valet, where do I start?
   Paper Valet has with a tutorial in the Help file. This is a good place to start. To get to the tutorial, click the Paper Valet Help button or press F1 to access help, and then browse to the Tutorial help topic.
   
   
4. When I scan a page Paper Valet only shows a fraction of the image, what's going on?
   You have previously set a cropping region in the TWAIN user interface from within another application. You can restore the full page scanning by first unchecking the Settings/Scanner option Disable the TWAIN user interface. Then the next time you scan, the TWAIN user interface will be displayed. The user interface will let you change the cropping region. For detailed instructions about the TWAIN user interface, consult your scanner's reference manual.
   
   
5. The Append button does not always seem to work. Why?
   This situation may happen when you have the "clear invoice number field after each scan" option checked in the Settings dialog. If you provide the invoice number then press Scan New, the invoice number field will clear after the scan is complete and the Append button will stay grayed-out. You can fix this problem by typing-in the invoice number again, or by unchecking the "clear invoice number field after each scan" option.
   
   
6. I am unable to delete some of the accounts I previously created. why?
   The delete button is only available if there are no files in the account folder. It's a safety measure. You can get around this by going to the View tab and individually deleting any files you have previously scanned into that account folder. The Delete button will become available after this. Another option is to double-click on the Windows My Documents folder, then go into the My Papers folder and delete the account from there.
   
   
7. Can Paper Valet recognize documents that I have scanned on a different computer?
   Yes, just copy the documents to a subdirectory under your My Documents\My Papers folder. You can create folders using Windows Explorer , for the Account Name and Account Number if they do not already exist.
   
   
8. If I uninstall Paper Valet will it delete all of the documents I have scanned in?
   No. The My Documents\My Papers folder will not be deleted when you uninstalled Paper Valet.