Cubis Gold 2.0 - User Guide and FAQ

Frequently Asked Questions - Cubis Gold

1. How can I improve game performance on my system?
   For the optimal game performance please follow these tips:
   • Set your system color depth to 16-bit color depth (High or Medium Color) for older systems and 32-bit color depth (True Color) for newer systems. Our games will not run properly or at all in color depths lower than 16 bit color depth.
   • Download and install the latest video drivers for your PC video card from your system manufacturer.
   
   
   
2. My game hangs or encounters similar problems when I play it. How can I fix this?
   Assuming your system meets the game minimum system requirements, please download and install the latest video drivers for your PC video card from your system manufacturer for optimal performance.
   
   If the latest video drivers do not resolve the problem, please follow these steps to adjust the Hardware Acceleration for your system video card:
   1. Close all programs, including the game, and click Start > Control Panel.
   2. Double click on the "Display" icon.
   3. Click the "Settings" tab.
   4. Click the "Advanced" button.
   5. Click the "Troubleshooting" tab (may be named "Performance").
   6. Move the control to lower current Hardware Acceleration setting to "None". NOTE:
   7. You may have to adjust it to another level within the settings bar.
   8. Click the "Apply" button.
   9. Reboot your computer system and run the game again.
   
   
   
3. When I run the game, I get an error message that says my game is corrupted...
   One or more game files has likely been removed or corrupted. Please uninstall the game and re-install the latest trial version from the web site where you purchased the game. The trial version should run as a registered version on your system without re-entering license information.
   
   
4. Where can I get FAQs and technical support contact information for a specific game?
   Please see the "Technical Support" section of the game help file for complete technical support information regarding that game.

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