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ChatBlocker 2.6 - User Guide and FAQ

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ChatBlocker Features

Chat Blocking & Filtering Features

Chat Blocking

ChatBlocker utilizes an advanced heuristic-based technology that intelligently blocks and filters chatting and instant messages. Below is a list of chat and instant messaging platforms that ChatBlocker is currently compatible with.

  • America Online
  • AOL Instant Messenger
  • AOL Instant Messenger Express
  • Excite Messenger
  • MSN Messenger
  • Web MSN Messenger
  • Odigo
  • E-Messenger.Net
  • Yahoo! Messenger
  • Windows Messenger
  • Dead AIM
  • Trillian
  • Extreme Messenger
  • ICQ / ICQLite
  • mIRC


Application Blocking

Aside from ChatBlockers advanced chat and instant messaging blocking functionality, ChatBlocker can also block and filter selected applications from being used by the user of the computer. Perfect for moderating online gaming when you aren't around!

Chat Logging & Recording Features

ChatBlocker comes fully equipped with chat recording functionality to record chat's and instant messages when chatting is permitted. Below is a list of compatible chat applications that ChatBlocker can record for your later viewing.

  • America Online
  • AOL Instant Messenger
  • MSN Messenger 7.0
  • MSN Messenger
  • Yahoo! Messenger
  • Trillian
  • ICQ


Advanced Scheduling

Everyone's schedule is diferent. That is why ChatBlocker offers a completely customizable scheduling wizard to ensure regardless of who is using your computer, you can fine tune it to any extent. With ChatBlocker's intelligent scheduling wizard, you can effortlessly create time slots (by day, weekdays, or weekend) where chatting is permitted, and when chatting is NOT permitted. When chatting is permitted, ChatBlocker will record all instant messages and chats. When chatting is NOT permitted, ChatBlocker will deny, block, and prevent all attempts to chat.

Automated Reporting

ChatBlocker comes with a robust, easy-to-use reporting tool. The report generator within ChatBlocker will generate a sleek report for you to review. This report outlines all of that chat applications that were attemped to be used, as well as how many times each individual chat platform was attempted to be used. Reports are automatically e-mailed to your inbox so that you are always up to date with what users of your computer are doing.

Security Features

  • Hidden Mode - ChatBlocker offers unparalleled concealment features. ChatBlocker has the capabilities to hide itself from every Windows operating system, thus ensuring that when you put it in hidden mode, it will be completely hidden from the user!

  • Safe Mode Disabling - Prevent the user from entering in Safe Mode (in an attempt to bypass the ChatBlocker system).

  • Task Manager Disabling - Disable the user from accessing the Windows Task Manager while it is blocking chat conversations.

  • Disable Startup Program Overriding - Disable the hotkey that allows users to bypass startup applications (ChatBlocker) when Windows boots up.


Additional Features

  • Windows Startup - Configure ChatBlocker to startup for a single user, or to start up as a service for all users on the system - perfect for monitoring and restricting chats on multi-user PC's.

  • Customizable HotKey - For total concealment and protection, ChatBlocker allows you to customize the default hotkey.

  • Automatic Active Startup - Automatically start ChatBlocker in "Active Blocking Mode" or "Active Schedule Mode" when it is executed (thus requiring zero interaction on your part!)

  • Password Protection - ChatBlocker is password protected to prevent others from starting/stopping the chat conversation monitoring process, as well as exiting ChatBlocker from chat restriction mode!

  • Alert Message - Configure a message to appear each time the user attempts to initiate a chat conversation while ChatBlocker is actively prohibiting chat conversations.

  • E-Mail Log Delivery - ChatBlocker can automatically alert you via e-mail every often if users of the machine have attempted to initiate chat conversations, or bypass the ChatBlocker blocking engine. Perfect for remotely keeping tabs on the machine while you are away!

  • Thread Priority - Adjust ChatBlocker to adapt to your system. Using the built in Thread Priority utility, you can make ChatBlocker run as fast as you need it to depending on your systems specifications!


Unmatched Windows Compatibility

Unlike other monitoring and blocking products, ChatBlocker is fully compatible with all Windows operating systems as well as all types of Windows user accounts. You won't find this functionality anywhere else!

  • Operating Systems - ChatBlocker is fully compatible with Windows 95/98/ME/2000/XP/NT.

  • User Accounts - ChatBlocker is fully compatible with all types of Windows login accounts. This includes Administrator accounts, Limited User Accounts, and Guest Accounts


... And more!

  • Easily Transferable - ChatBlocker allows you to import/export your settings, so that if you have installed ChatBlocker on multiple machines, you can easily transfer your settings across a network.

  • Friendly Interface - ChatBlocker contains an extremely easy-to-understand graphical user interface, which will allow you to familiarize yourself with the software in no time!

  • Helpful Documentation - ChatBlocker includes a great help file to help you answer any possible questions you may have concerning ChatBlocker.

  • 24/7 Technical Support - With your purchase comes a guarantee of technical support from our around-the-clock online technical support team.




Frequently Asked Questions - ChatBlocker

  1. Does ChatBlocker support limited user accounts?
    As of ChatBlocker 2.4.5 (released on August 08, 2005) ChatBlocker is fully compatible with Windows Limited User Accounts. If you are not currently running ChatBlocker 2.4.5, please contact our support department at the link below to receive an update.

  2. How do I remove ChatBlocker if I did NOT include an uninstaller?
    If you installed ChatBlocker without an uninstaller (you clicked the "No" button when prompted during the installation process as to whether or not you would like an installer to be included with your copy of ChatBlocker), you can simply locate the ChatBlocker files in Windows Explorer (in the directory that you choose the files to be installed into - The default location is C:\Program Files\ExploreAnywhere\ChatBlocker\) and delete them manually. This will do remove ChatBlocker off your system the same way the Uninstaller would.

    Note: To ensure all ChatBlocker files are completely removed off your system, ensure that ChatBlocker (i.e. ChatBlocker.exe) is NOT running when you delete the ChatBlocker files.


  3. I am unable to rename ChatBlocker.exe!
    If you are trying to rename the ChatBlocker.exe module to another name, but receive a Windows error stating the the file cannnot be renamed (for whatever reason), it is because ChatBlocker is running already on your system. To stop ChatBlocker from running, you will have to manually close it. To do this, simply end the monitoring process (if it is in stealth mode, you will have to remove it from stealth mode before proceeding) and hit the "X" on the main ChatBlocker interface window. Once you have closed ChatBlocker, you can now freely rename the ChatBlocker.exe module to whatever name you wish without receiving any errors!

  4. I run ChatBlocker, but nothing happens. What's wrong?
    If you run the ChatBlocker.exe module, and find that no program executes, it is VERY likely that you have configured ChatBlocker to run in total stealth mode upon activation. To take ChatBlocker out of stealth mode, you will need to simultaneously press the correct key sequence to bring ChatBlocker out of stealth mode. This key sequence is as follows:

    Ctrl / Shift / Alt / F8


  5. Is ChatBlocker Compatible with MSN 6.0 and 7.0?
    Yes! ChatBlocker is fully compatible with MSN Messenger 6.0 and 7.0.

  6. Why Can't I Remove ChatBlocker From Stealth Mode?
    If nothing occurs when you press the appropriate hotkey to remove ChatBlocker from stealth mode (Ctrl / Shift / Alt / F8). This means that ChatBlocker is not running in stealth mode, or ChatBlocker is not monitoring your machine. If this is the case, ensure ChatBlocker is running, and if it is, but not in stealth mode, simply click the ChatBlocker icon on your system tray (near the clock) to bring up the main ChatBlocker control panel.

    Note: Ctrl / Shift / Alt / F8 will NOT work if you have changed the stealth mode HotKey inside the ChatBlocker Preferences window. If you have changed the default HotKey, you will need to press that hotkey instead of Ctrl / Shift / Alt / F8.


  7. Why isn't ChatBlocker recording any instant messages?
    If ChatBlocker is NOT recording chats and instant messages, ensure that you have enabled this feature under the Logging tab inside the General Configuration screen. Also, double check to make sure that the software for the chat platform you wish to monitor is up to date. If the chat software that is not being recorded is an older build, ChatBlocker may not be able to monitor the instant messages/chats correctly. Always be sure to ensure that you are running the latest versions of all the chat platforms to ensure they will be monitored.

    Note: It is best to run MSN 4/5 - as MSN 6.0 is NOT supported by ChatBlocker.


  8. Will ChatBlocker be detected by virus scanners?
    We are always doing the best we can to prevent our software from being detected by virus scanners and anti spy software applications. However, due to the increase in awareness of these programs, we cannot guarantee our product will not be picked up by every scanning application available. If our software is picked up, we will always ensure that an update is released to prevent it from being picked up.


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