Browse3D 3.5 - User Guide and FAQ

Frequently Asked Questions - Browse3D

1. How much does DirectX cost?
   DirectX can be downloaded from Microsoft's website at no cost to users of the Microsoft's Windows Operating Systems. See the FAQ below to find out how to obtain DirectX from Microsoft.
   
   
2. How do I get DirectX installed on my computer?
   DirectX can be downloaded from Microsoft's website at no cost to users of the Microsoft's Windows Operating Systems.
   To download DirectX, click on this link below:
   http://www.microsoft.com/directx
   
   On the DirectX web page, Click on DirectX Downloads and follow the instructions to download and install the latest version of DirectX onto your computer.
   
   
3. What is a video card driver anyway?
   A driver is a program that controls a device. In this case, the device is the video card located in the computer that allows the various programs you run to "talk" to the hardware or video card that controls your display or monitor. The video card driver communicates between the video card and these programs telling the video card what and how to display information.
   
   By keeping the video card driver up to date, your video card will be able to take advantage of new software applications and their new features.
   
   
4. How do I know if I access the Internet through a proxy server or firewall?
   If you access the Internet with Internet Explorer or Browse3D at work though a network then you probably access the Web though a proxy serve and a firewall.
   If you have either cable or DSL access to the Web at home or work and and you access the Internet through a server, then you also probably access the Web though a proxy server and a firewall.
   Dial up users do not typically access the Web though a proxy server or firewall.
   
   
5. My computer has a Voodoo graphics card and I get partial images on the right and left wall, what's wrong?
   As you may know the Voodoo graphics cards are no longer supported by 3dfx Interactive Inc. as they are no longer in business. Therefore, the drivers to these cards have not been updated in some time and are currently not fully compatible with Browse3D software.
   
   Browse3D has developed a work around for these cards which involves changing the resolution of the left and right wall web page images. Since Browse3D software takes advantage of the latest technologies in browsing and graphics, this solution will provide a less than optimum experience with the Browse3D software. To implement this work around please change the Bitmap Resolution from High to Low in the Browse3D Tools - Browse3D Options menu item.
   
   
6. I get a "not a valid Win32 application" or "file corrupt" error when I try to install the program?
   This error is usually caused when the install file gets corrupted during download. Please download the file again (with any download utilities turned off) and try to reinstall the program. If that does not fix the problem, please contact our support group via the support form as there may be an issue with your firewall or some other problem.
   
   
7. I can see the center wall Web page but not the left or right wall Web pages, why not?
   This error is usually caused when either your computer settings are not set properly or you do not have the latest video card driver. Please check the following settings:
   
   Display setting color depth is set to "16 bit" (some larger graphics cards that have 32MB or higher will work with higher color settings but the panning and zooming my be slower)
   Display setting resolution is set to 1024x768 (graphics cards that are 16MB or more will typically allow you to have the resolution set higher then 1024x768. It's best to gradually increase this setting to see what works on your machine.)
   Graphics Hardware Acceleration should be set to "Full or one setting down".
   Check to make sure you have the latest driver for your video or display card installed.
   
   
8. I use Windows 2000 or XP and when I press Ctrl-Alt-Del to lock my computer Browse3D fails when I try to unlock the computer, what should I do?
   This error is caused by the DirectX draw routine. Please minimize the Browse3D application before locking your computer and that should fix the problem. We are currently working on a more permanent solution.