Trellian Button Factory 3.0 - User Guide and FAQ

Frequently Asked Questions - Trellian Button Factory

1. I get "an error occurred while moving data-623" during Installation
   Delete all files in the /Windows/Temp directory, close down any virus protection utilities that may be running, and re-install the program.
   
   
2. I get "The decompression of %s failed. There may not be enough disk space available in the TEMP directory" error.
   Windows can limit the size of the TEMP directory and it may be full even though you have free disk space available on your hard disk. Delete some files from the windows TEMP directory and try again.
   
   
3. I have submitted an online order form, but have not received my registration.
   In most cases, all orders are processed by the end of the Next working day. If you have not received your registration within that time, please contact sales@trellian.com with the details of your order. The most common reasons for delays are invalid or missing email address and/or contact details.
   
   
4. Is there a manual for Button Factory?
   Yes, there is an online manual,a downloadable manual and an online printable format manual.
   
   To download the Button Factory manual, run LiveUpgrade, expand the Internet Studio programs, expand Button Factory, select Manual and click the Upgrade button. The manual can then be read from C:\Program Files\TRELLIAN\manuals\tbf.chm