BKFRecovery 2.0 - User Guide and FAQ

Frequently Asked Questions - BKFRecovery

1. Why i cannot write destination file?
   This indicates that either the recovered file is in use or the file is not a valid file. This message can be safely ignored and is not serious. The recovery operation will continue.
   
   
2. BKFRecovery reads through the BKF file without finding any files,why?
   This is because the BKF file is blank in these portions of the file. {The backup software sometimes crashes and does not write anything to disk. To verify this, open the BKF file in a HEX editor and check the end portion of the file. If all the bytes are 00, the backup software did not write anything to disk. If there seems to be data, please send us the BKF file (on a CD, DVD or hard disk) and we will process the file manually. This service is free to registered users of BKFRecovery.}
   
   
3. Why does BKFRecovery Hang?
   If the last part of the BKF file is corrupt, BKFRecovery may hang with no disk activity. Simply terminate the process and run BKFRecovery in normal mode entering a value in the Starting Position field and 0 in the 'to' field.
   
   
4. BKFRecovery goes into a loop and detects the same file(s) over and over, what can i do?
   This indicates that there is some corruption in the header information (this mostly happens towards the end of the BKF file). It is safe to terminate the application as no more files can be recovered at this point. (Alternatively, look at the counter at the bottom left part of BKFRecovery, and note down the read position where this happens. Then restart BKFRecovery and enter this number as the 'Ending Position'.)
   
   
5. "Run-time error '9',why?
   This happens if you choose a destination folder that is on the root of a drive (e.g. C:\, D:\). The solution is to choose a sub folder like C:\TEMP\