URGENTRECOVERY PRO 3.2 - User Guide and FAQ

Frequently Asked Questions - URGENTRECOVERY PRO

1. Can URGENTRECOVERY harm my disk?
   As long as the drive is not physically damaged there is no risk in using the software. URGENTRECOVERY only reads from the drive, and does NOT write to it at any time by itself.
   
   
2. Can fragmentation of the drive affect the result of the recovery?
   Fragmentation in NTFS should not effect the results of the recovery. Information about a file's allocation is stored in a MFT entry. However with the FAT file system, this information is stored in the FAT and this information will be lost after deleting, so the lower the fragmentation of the drive is, the higher the chance of a recovery is.
   
   
3. Can I investigate the quality of my deleted files before saving them?
   Yes, URGENTRECOVERY contains a build-in file, text and hexdump viewer which lets you investigate the quality of your files. The text viewer can only applied to plain-text files but the file and hexdump viewer allows experts to view the series of data as it would be stored during saving.
   
   
4. Can I recover data on a Flash Card or SmartMedia?
   Yes, that's possible, but your media has to be appear as a logical Windows drive. Look at you camera manufacturer if it supports a special driver software that will show the smart media as a logical Windows drive. If no driver is supported you can buy a memory card reader. There are several types: for notebooks (PC-CARD / PCMCIA) and for PCs (USB, IDE). Ask your local computer shop!
   
   
5. Does URGENTRECOVERY also recover all NTFS permissions for a deleted file?
   No, URGENTRECOVERY is a software for hard drives, floppy disks, Jazz drives and Zip drives only.
   
   
6. Does URGENTRECOVERY also recover all NTFS permissions for a deleted file?
   No, it recovers the file information, but the privileges should be re-edited onto the file.
   
   
7. Does URGENTRECOVERY rescue every kind of file format or just some?
   URGENTRECOVERY can recover all files, but the files may not have been overwritten.
   
   
8. Does URGENTRECOVERY run in the background, monitoring your files as you create, save or delete them? In other words, will it only recover files that were lost after URGENTRECOVERY was installed?
   The program does not monitor any files. It get the files by examining the file system (so called on-disk format of the files). There the files are marked with special attributes and names. Recovering is simular: the programs scans the hard disk and searches for a special pattern: the stamp of a directory ('.' or '..') and then assumes a lost directory.