Easy DVD Maker 3.2 - User Guide and FAQ

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Frequently Asked Questions - Easy DVD Maker

1. Why can't some AVI files be imported to the clip list?
   
   The most possible reason is you don't have corresponding video decoder installed on your machine. You must have a ACM compatible decoder to do the conversion with our software, although the video may be playable on your system, you can't got the video in converting result since the video is only playable with DirectX.
   
   
2. Why are there the words "This watermark will be removed after register"? on the top of the video?
   
   It just because you are using a trial version, to remove message, you need purchase a license code for the software.
   
   
3. Why there is a message box tell me to restart the software after I put the reg code?
   
   Our software needs to restart to validate the registration information, If you start the software without popup the reg dialog, you got registered.
   
   
4. I have chosen French as the disc language, why the default menu title and chapter captions are still in English?
   
   Currently, this setting only affect the menu language selection while playing on the DVD Player, you need to modify the default caption to other language manually.
   
   
5. Why the list of burning speed is "Not Available" even I have a DVD-Writer?
   
   The list of speed is related to both the selected DVD-writer and inserted media, therefore no speed will be listed if there is no writable DVD media in the burning device.
   
   
6. Does Easy DVD Maker support D9(double layer) disc?
   
   Yes. The burning engine support D9 if the DVD-Writer support to burn D9.
   
   
7. What could I do if the burning was failed in the finalizing process?
   
   There is a way to finalize the failed disc manually. 1)Insert the failed disc to the Writer; 2) Run PcSetup.exe in the windows system directory; 3) Right click the device used to re-finalize the disc; 4) Select the last menu item "Unfreeze/Finalize media" to manually finalize the disc. Please look at the screenshot to learn more.