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Digital Camera Media Studio 1.0.0 - User Guide and FAQ

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Frequently Asked Questions - Digital Camera Media Studio

  1. Software crashes, with message it has encountered an error and has to shut down and asks to send a report to Microsoft.
    Most likely you have other software that conflicts with ours. Click on the Get Support button and you will be sent to a webpage that has instructions to solve this problem

  2. There is no audio on the camera, or audio is out of sync?
    a) Choose a different audio channel in the PC software, before converting the DVD. After Open, you press Advanced, four times Next and then change the audio channel in Sound Dub/Audio.
    b) Out of sync audio can mean that you have an unsupported DVD. A small number of DVD's is unsupported and can't be converted

  3. When I choose subtitles, the conversion is very slow
    Subtitles need to be rendered in the video file, this is a time-consuming process. When no subtitles are chosen, the first step can go much faster.

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