123 Live Help Chat Server Software for Mac 5.3 Free Download

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123 Live Help Chat Server Software for Mac Publisher Description

123 Live Help Chat offers stronger features to you. The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded & Code Generator Integrated, Optional video chat for staff is available.

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Features:

* Live Video Chat & Live Text Chat
123LiveHelp is the world's first live support software with video live chat, customer can chat with operator face-to-face. Customer may live chat with operator one on one.

* Operator Desktop App
Proactively invite prospects to chat and co-browsing with them.
Search chat transcripts to get more sales opportunities.

* Customization
Brand your chat with your company logo.Choose one of available online/offline buttons, or change it to your own.Choose one of available chat invitation style.Choose chat window skin.

* Monitor Website Visitors
See who are on your site, where do they come from, their IP, what are they viewing, referring pages, etc. Identify those with purchasing potential.

* Statistics Report
Get operator ratings through post-chat survey. Get visitor data history: referrer, keywords, search engine, location, OS, etc.

* Admin Desktop App
Manage departments and operators. Generate custom chat code. ......

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