|
Full size screenshot
|
Call Center Manager Publisher Description
Call Center Manager speeds effective training for new agents with "whisper coaching" feature allowing live-call coaching that is inaudible to customers, and Easy call monitoring and recording. Call Center Manager Includes real-time and historical statistical reporting capabilities for tracking and managing agent performance, line usage, and campaign productivity.
Read more about Call Center Manager ...
|
...... S. Federal Trade Commission's Telemarketing Sales Rule on Dropped Calls.
Understand Campaign Performance Quality
Track real-time and summary stats for call volume, line usage, agent and campaign performance.
Key Features Of This call center management Software
Works seamlessly with Voicent's Agent Dialer predictive dialer, BroadcastByPhone auto-dialer and Interactive Voice Response (IVR) applications.
Provides compliance for FTC's Dropped-Call thresholds and "Safe Harbor" documentation requirements.
Auto pacing of outbound call volume based on available agents, current drop rate, and campaign statistics.
Live agent conversation recording, monitoring and "whisper coaching" that is inaudible to customers.
Phone line usage monitoring.
Easy to use - download and setup Call Center Manager in less than 20 minutes.
|
Call Center Manager Related Software
 LAFManager
LAFManager is a utility for installing and managing Java look and feels
 Voip call rate manager script
Voip call rate manager script voip call rate simulator managing script
 DocMANAGER
'DocManager' is a flexible three level document management Add-in for WORD
 SFVManager
Freeware batch checker/manager of SFV files, check, create, copy move and zip
 RomCenter
Universal rom manager. List, audit and repair all your roms.
 Report Tool for Cisco Callmanager CUCM
Produces automatically documentation and reports for Cisco CallManager
 DTaskManager 1.44
DTaskManager is a stand-alone fully featured Task-Manager.
 IEManager
Enhance IE with quick links, web search, popup killer,skins,automatic proxy list
 Advanced Call Center
An advanced, yet simple-to-use phone answering machine for your voice modem.
 AutoCenter
AutoCenter is a software for managing all your vehicles: personal or company'
 MSDE Manager
MSDE Manager allows you to do all of the common operations of MSDE admin.
- Mail Manager
Mail Manager 1.0 effectively controls all steps in email delivery.
 AfterCall
AfterCall: send SMS or MMS messages exactly after the call
- World Cup Manager 2006
The best football manager game of the 2006 World Cup in Germany.
TAGS OF CALL CENTER MANAGER
iphone manager ,
photo manager ,
sms manager ,
hotkey manager ,
file manager ,
norton ghost center ,
budget manager ,
xp picture manager ,
url manager ,
atomic mail center
Qweas is providing links to Call Center Manager 8.3.1 as a courtesy,
and makes no representations regarding Call Center Manager or any other applications or
any information related thereto.
Any questions, complaints or claims regarding this application Call Center Manager 8.3.1
must be directed to the appropriate software vendor.
You may click the publisher link of Call Center Manager on the top of this page to
get more details about the vendor.
|
|
|
RSS Feeds
BBS Forum
