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SpyHunter 2.0 - User Guide and FAQ

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Running SpyHunter on Safe Mode

Safe Mode is a special mode that you can start your computer on. It disables most of the features and drivers on your machine and allows the SpyHunter Software to remove parasites that would not be removed on Normal Mode.

Follow the instructions below to restart your system in Safe Mode and remove the remaining parasites.

To start the computer on safe mode:
  1. You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.

  2. Click Start, click Shut Down, and then, in the drop-down list, click Shut down.

  3. In the Shut Down Windows dialog box, click Restart, and then click OK.

  4. The computer will shut down and restart. When you see the first screen (should be a black screen with white text) or if you see the message "Please select the operating system to start", press F8.

  5. You should see the options below. The options vary with the version of your Windows that you have installed in your computer.

  6. Use the arrow keys to highlight "Safe Mode", and then press ENTER.

Frequently Asked Questions - SpyHunter

  1. How to Automate SpyHunter to Run DAILY at a Certain Time ?
    You can set up SpyHunter to run daily, at a certain time, using the windows Scheduled Tasks.

  2. How to Send A Support Log File ?
    The Support Log Feature takes a snapshot of the configuration of your system and allows us to faster and more efficiently assist you.
    To correct any issue that you might have come across, running Spy Hunter on your system, it is crucial that the problematic application be identified.
    If you have unremoved parasites or any other problem that requires you to send us a support log snapshot, please NOT paste the support log to the body of the ticket.

  3. How To Use the Exclusion List ?
    If SpyHunter picks up something that you would like to keep on your computer like a search bar, a cookie or etc., you can prevent SpyHunter from deleting it by adding the Item to the Exclusion List.

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