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eWebLog Analyzer 2.30 - User Guide and FAQ

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Export to XML

Generates a report (without images) in XML format (Extensible Markup Language), that can be read by some database or spreadsheet programs like the last version of Microsoft Excel.

Export to CSV

Generates a report (without images) in CSV format (comma separated values), that can be read by many database or spreadsheet programs like Microsoft Excel or Lotus 123.

DNS Lookup

Log files contain information about user hosts. It may be either a domain name or an IP address. If your web server administrator or your IP disables DNS Lookups for their servers, eWebLog Analyzer can resolve IP addresses itself. If this option is checked in the profile the program will do reverse DNS lookups (the process of translating the numeric IP address that is recorded in the log file into a domain name) before analyzing logs. You must be connected to the Internet during DNS lookup.

The program uses multiple threads to do DNS lookups. The program also caches the lookups. So if the program needs to resolve the IP address that is always in cache it won't need to perform the DNS lookup again.

Frequently Asked Questions - eWebLog Analyzer

  1. What are log files ?
    Log files can be powerful marketing tools.
    Every time a person visits your website, a log file is updated with the visitor's information by the web server.
    These log files can be downloaded and used to generate useful statistics. eWebLog Analyzer can analyze these log files and tell you how visitors browse your web site, which pages they view and which they ignore, how long they spend on your site, and where they come from.
    If your web site is hosted by an Internet Service Provider (ISP), you should contact them for details of how to access your web log files.
    If you host your web site by yourself, you can check your web server documentation for where log files are located.

  2. Which log file formats can eWebLog Analyzer analyze ?
    Common Log File Format (Apache, CERN, NCSA)
    Combined Log File Format (Apache, CERN, NCSA)
    Microsoft IIS 3+ Log File Format
    Microsoft IIS 4/5/6 Extended W3C Log File Format
    If your log file format is not included in the list, please contact us and send us a small sample.

  3. Can eWebLog Analyzer run on a Macintosh or on Unix ?
    No, eWebLog Analyzer can only run on Windows 95, 98, ME, NT, 2000, XP and 2003. eWebLog Analyzer can export reports to HTML that can be read by any frames capable browser.

  4. Can I export my reports ?
    Yes, with eWebLog Analyzer, you can export reports to HTML, Microsoft Word, CSV and XML formats.

  5. How do I select only certain reports to be generated ?
    Select your profile, click on Edit profile, then click the Views menu item and select the reports you want.

  6. How can I customize my reports ?
    eWebLog Analyzer use template files to generate the HTML and Microsoft Word reports. These template files are stored in \Template folder. You can use your text editor to modify these template files to make your own customized reports. For example, add your company logo in the reports.

  7. How do I make eWebLog Analyzer do reverse DNS lookup ?
    To do this, select your profile, click on Edit profile, then on Misc and enable reverse DNS lookup.
    Please note that you have to be connected to the Internet when resolving domain names. eWebLog Analyzer has a DNS database that is empty after installation. Every time when you do a DNS lookup, the database is populated with the domain names that are found. When a DNS lookup is done, the database is first queried before doing a DNS lookup on the internet.

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