Detailed Description of KBase for Outlook 2

KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.

Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.com Business Solutions. Three months of support and one year of free upgrades included in the purchase price.

KBase for Outlook Key Features:

* Knowledge base available right inside Outlook, an environment that users already know
* No new client installation, no database
* Off-line possibilities
* Rich text, html and attached files
* Full text searching
* Drop-down combo boxes for Problem category and type
* Save articles as .htm files
* Fully featured download a?? only constrained by a nag screen.
* Works with all versions of Microsoft Outlook

TAGS OF KBASE FOR OUTLOOK

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