Detailed Description of EasyDesk helpdesk 1.9.6

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. EasyDesk helpdesk is designed primarily to be quick and easy to use.A fully working trial version can be downloaded from the Download page.Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.

EasyDesk helpdesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.

A feature of EasyDesk helpdesk is its simplicity, everything is on one clear screen.

EasyDesk helpdesk has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...

Features of EasyDesk:

* Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
* Log calls quickly and simply for new customers or build up an existing customer base.
* Configurable Call categories and statuses, call notes, assignments, custom fields.
* Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
* Store Inventory/Stock/Details against customers.
* Save attachments against calls, email customers etc...
* Call archiving and database backup
* Over 30 new features and improvements since last release

TAGS OF EASYDESK HELPDESK

dvd data recovery mac os x , dvd cd label , property management , help me get my ex girlfriend back , rmvb player file , plc programming , poker machines , vb 6.0 enterprsie edition , text replacement , walking talking robot , ultratest pc evidence eraser , wolf team