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DNA Helpdesk 2.8

Software Name:	DNA Helpdesk	Get Security Images
Version:	2.8
File size:	0.06MB (60,678Bytes)
Date Scanned:	Apr 1, 2010
License:	Demo , $1600 to buy
Rating:
System:	Windows 2000/7 x32/7 x64/98/Mobile/Server/Vis...
Description:	The average ServiceDesk Support operator receives 107 support calls per week..with the average first level help desk call taking 5.5 minutes. 61% of these calls move to an escalation procedure and take in excess of 10 minutes" ServiceDesk Institute
Requirements:

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