ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts Helpdesk System is designed to provide a complete support solution, to streamline helpdesk processes.

ActiveXperts HelpDesk System will help you to:

Increase customer satisfaction

Reduce customer downtime

Improve response times to customers

Improve accuracy of the responses to customers

Keep calls organized by the use of (sub)categories

Save time with predefined Templates for requests

Solve problems easier by finding solutions from previous responses

Give you anoverview of your outstanding support tickets

Give a support manager an overview of all open/closed support calls of the help desk staff

ActiveXperts HelpDesk System can run on the following Operating Systems:

Windows 2008;
Windows 2003;
Windows Vista;
Windows XP;
Windows 2000.

ActiveXperts HelpDesk System is also provided as a service. 'ActiveXperts HelpDesk as a Service' is a service in accordance with the SaaS concept, also known as ASP or hosted software. Using this online service you no longer need to worry about installation or maintenance of the software.

ActiveXperts Helpdesk System is designed for:
Win2000,WinXP,WinServer,WinVista,WinVista x64

TAGS OF ACTIVEXPERTS HELPDESK SYSTEM

system security , numbering system , operating system , fix system error , system tools , ipod control system