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Home > Business > Helpdesk & Remote PC > Trouble Ticket Tracker
Trouble Ticket Tracker
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Trouble Ticket Tracker Publisher Description

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management. It integrates with the eCRM practices, for an efficient helpdesk application. They can also create and manage the tickets, it provides such as auto responder and self help. It is intended for the administrators who are responsible for managing the customer support for organization.

Read more about Trouble Ticket Tracker ...

Trouble Ticket Tracker 2.0

An enterprise software system that tracks and manages support issues.

Version:2.0 Date Added:Mar 24, 2009
File Size:0.19MB Downloads: 70
License:Commercial , $750 to buy
System:Windows 2000/Server, Linux
Publisher:TLI Offshore Software Development , More products
Requirements: PHP5, MySQL 4, Windows or Linux

Price: US$750.00

File size: 0.19MB

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...... Trouble Ticket enables to submit support tickets and enables the support team to track, route and manage issues. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.

Features of Trouble Ticket Tracker

* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support

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Qweas is providing links to Trouble Ticket Tracker 2.0 as a courtesy, and makes no representations regarding Trouble Ticket Tracker or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application Trouble Ticket Tracker 2.0 must be directed to the appropriate software vendor.

You may click the publisher link of Trouble Ticket Tracker on the top of this page to get more details about the vendor.

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