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Home > Communications > Chat & Instant Messaging > WebsiteChat.net

Detailed Description of WebsiteChat.net 2.2


WebsiteChat.net Why WebsiteChat.net?

* Provide Live Help to your visitors
* Improve customer satisfaction
* Instant Sales Leads
* Better First Impression
* Easy integration with your website
* Single application to chat with your website visitors and other Instant Messaging networks (Google Talk, ICQ, MSN, AIM, Yahoo, Jabber)

How it Works

* Website visitor clicks the Live Chat button on your website.
* Your chat window prompts visitor for name and email address
* Chat request is routed to available operators based on their status.
* Operator receives chat request in Chat Operator Application including visitor's name, visited page and geo-location
* Chat begins between visitor and operator.

Features

* Easy Integration with Your Web Site
WebsiteChat.net live chat is a hosted service. No software installation on your web server is required. All you need to do is copy and paste live chat button HTML code.

* Free stand-alone Chat Operator software
We provide a free downloadable live chat operator software. It makes chatting with your website visitors easy and convenient. You can also connect to other Instant .Messaging networks (Google Talk, ICQ, MSN, AIM, Yahoo, Jabber).

* Email Chat Transcript for Visitors
Visitors may request a chat transcription sent to their email address.

* Customizable Chat Buttons
You can use on of our ready made chat buttons or upload you own graphics.

* Automated Chat Distribution
Visitors are automatically directed to the first available agent.

* Administrator Control Panel
You can control every aspect of the system via easy to use control panel.

* Simultaneous Chat Sessions
Operators can chat simultaneously with multiple visitors in different chat windows.

* Geographical Location
Easily locate your website visitors on a map.

* Real Time Visitors Tracking
See in a real time who is on your site and auto invite your visitors to chat with your support team.



WebsiteChat.net is designed for:
Win7 x32,Win7 x64,WinVista,WinVista x64,WinXP


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