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Home > Business > Helpdesk & Remote PC > LIVECHAT Contact Center
LIVECHAT Contact Center
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LIVECHAT Contact Center Publisher Description

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.

Read more about LIVECHAT Contact Center ...

LIVECHAT Contact Center

Live chat software for customer service and online sales through website.

Version: Date Added:Sep 15, 2009
File Size:13.71MB Downloads: 55
License:Commercial , $36 to buy
System:Windows XP/2000/Vista/Vista x64
Publisher:LIVECHAT Software , More products
Requirements: 128MB RAM, 20MB hard disc space

Price: US$36.00

File size: 13.71MB

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...... shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history.

LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat conversion in Google Analytics, calendar with Google Calendar and MS Outlook synchronization and departaments and rights management. Shared chat history and the fact, that every agent's activity is later reflected in the statistics system, make LIVECHAT Contact Center useful tool in online sales and support.

The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, while the agents can provide support up to 5 times more effective than on the phone, capturing customers directly on the website and guiding them through the sales process. If needed, ......

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Qweas is providing links to LIVECHAT Contact Center as a courtesy, and makes no representations regarding LIVECHAT Contact Center or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application LIVECHAT Contact Center must be directed to the appropriate software vendor.

You may click the publisher link of LIVECHAT Contact Center on the top of this page to get more details about the vendor.

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