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Home > Business > Helpdesk & Remote PC > ManageEngine SupportCenter Plus
ManageEngine SupportCenter Plus
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ManageEngine SupportCenter Plus Publisher Description

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

Read more about ManageEngine SupportCenter Plus ...

ManageEngine SupportCenter Plus 6.5

Web-based Customer Service & Support Software with Account & Contact Management

Version:6.5 Date Added:May 11, 2007
File Size:31.31MB Downloads: 139
System:Windows 2000/XP/Server, Linux
Publisher:AdventNet Inc , More products
Requirements: P III 1Ghz & more, 256 MB RAM

File size: 31.31MB

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Self-Service Portal
Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests.
Customer Case Tracking
A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers.
Knowledge Base
Empower your Support Reps with easy access to answers with a web-based searchable knowledgebase and enable faster problem resolution.
SLA Management
Improve customer satisfaction with defining proper service level agreements, monitoring SLA compliance and escalating SLA violations.
Account & Contact Management
Track and manage all your customer accounts and their contact information, and thereby improve customer relationships.
Product Catalog
Empower your support reps with instant access to all customer ......

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Qweas is providing links to ManageEngine SupportCenter Plus 6.5 as a courtesy, and makes no representations regarding ManageEngine SupportCenter Plus or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application ManageEngine SupportCenter Plus 6.5 must be directed to the appropriate software vendor.

You may click the publisher link of ManageEngine SupportCenter Plus on the top of this page to get more details about the vendor.

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