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Home > Business > Helpdesk & Remote PC > Hardware Inspector Service Desk
Hardware Inspector Service Desk
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Hardware Inspector Service Desk Publisher Description

Hardware Inspector Service Desk is a web interface for submitting and processing service requests. Users can register on their own and select parameters made available by administrators. The program features automated responsibility assignment, close follow-up on requests and notifications via e-mail. Each request contains message history and attachments. Extension for Hardware Inspector and Hardware Inspector Client/Server.

Read more about Hardware Inspector Service Desk ...

Hardware Inspector Service Desk 1.0

An effective tool for managing requests submitted by users to the IT department.

Version:1.0 Date Added:Jun 20, 2009
File Size:6.74MB Downloads: 41
License:Shareware , $129 to buy
System:Windows XP/2000/Server/Vista
Publisher:Database Harbor Software , More products
Requirements: Pentium 133/64RAM

Price: US$129.00

File size: 6.74MB

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Hardware Inspector Service Desk is designed to provide end users an interface to work with requests they submit to the IT department. Hardware Inspector Service Desk can be used by both end users and supporters. Though the latter might be more interested in the Service Desk built-in Hardware Inspector and Hardware Inspector Client/Server, because it has more features.

Hardware Inspector Service Desk Key Features:

* Single infrastructure with Hardware Inspector and Hardware Inspector Client/Server.
* Effective request management.
* User - supporter correspondence within a request.
* Attaching files to requests.
* Defining request urgency and deadline.
* Request rating to evaluate IT department work.
* Delegating responsiblities for request processing.
* Several options to register requests.
* Categorizing requests by types.
* User self registration.
* Request progress management.
* Notifications about changes in requests by e-mail.

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Qweas is providing links to Hardware Inspector Service Desk 1.0 as a courtesy, and makes no representations regarding Hardware Inspector Service Desk or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application Hardware Inspector Service Desk 1.0 must be directed to the appropriate software vendor.

You may click the publisher link of Hardware Inspector Service Desk on the top of this page to get more details about the vendor.

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