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Home > Business > Helpdesk & Remote PC > VersaSRS HelpDesk
VersaSRS HelpDesk
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VersaSRS HelpDesk Publisher Description

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Read more about VersaSRS HelpDesk ...

VersaSRS HelpDesk 4.0.0

FREE advanced, powerful and feature rich 100% browser based Help Desk

Version:4.0.0 Date Added:May 19, 2008
File Size:9.72MB Downloads: 54
System:Windows XP/2000/Server
Publisher:VersaDev , More products
Requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express

File size: 9.72MB

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  • Fully Email Enabled
  • 'MY HOME' Dashboard View (showing Operator Call Load & Status)
  • 'GLOBAL' Dashboard View (showing Call Load & Status accross your Business)
  • Searchable Knowledge Database
  • Full Management Assign Capabilities
  • Custom Forms Creation (Forms Module)
  • Comprehensive File Attachment Capabilities
  • In-built Document Management System
  • Report Writing
  • Fast Call Logging
  • Easy Call Re-Assignment to an Individual or Skill Group
  • New Call and Due Date Alerts
  • Call Escalations
  • Parent / Child Calls
  • Work Requests (Tasks)
  • Action Escalations
  • Billing Module
  • Asset Management
  • Contacts Manager
  • Queue, Skill Group, User Call Watcher Notifications
  • Customizable Prioritisation of Calls
  • Comprehensive Audit Trail and History
  • Comprehensive Call and Task Template Capabilities
  • Call Scheduler
  • Event Manager
  • Customizable System Labeling ......

  • VersaSRS HelpDesk Related Software


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    Qweas is providing links to VersaSRS HelpDesk 4.0.0 as a courtesy, and makes no representations regarding VersaSRS HelpDesk or any other applications or any information related thereto.

    Any questions, complaints or claims regarding this application VersaSRS HelpDesk 4.0.0 must be directed to the appropriate software vendor.

    You may click the publisher link of VersaSRS HelpDesk on the top of this page to get more details about the vendor.

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