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Web Help Desk Software Publisher Description

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

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Web Help Desk Software 9.1.24

Web based help desk software for Windows. Robust customer service desk software.

Version:	9.1.24	Date Added:	Apr 16, 2009
File Size:	79.00MB	Downloads:	55
License:	Shareware
System:	Windows Vista/Vista x64/2000/Server/XP/Other
Limitations:
Publisher:	Web Help Desk Software , More products
Requirements:

File size: 79.00MB

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...... Emails and file attachments sent to the inbox will be automatically converted into a ticket by the helpdesk software.

Auto-Route Tickets
Dynamically route and assign help desk tickets to a specific technician or group of technicians using your organization's business logic; based on ticket categories, technician skill set, location, department, technician availability and work load balance.

Asset Management
Manage both hardware & software and the clients they are assigned to; build parent/child relationships between assets to make tracking them a snap. Enter purchase order information and let Web Help Desk calculate warranty and lease end dates. Plus more!

Knowledge Base Management
Knowledge base functionality is built into the Web Help Desk software, facilitating the creation of an expansive, searchable database of common customer support requests and their resolutions; available for self-service by clients and linked to support requests by technicians and administrators. ......

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TAGS OF WEB HELP DESK SOFTWARE

desktop clock , tv tuner software , help desk software , acrobat software , web help desk software , mixser software , desktop pet , pc softwares , lock desktop , bca software , spy software

Qweas is providing links to Web Help Desk Software 9.1.24 as a courtesy, and makes no representations regarding Web Help Desk Software or any other applications or any information related thereto.

Any questions, complaints or claims regarding this application Web Help Desk Software 9.1.24 must be directed to the appropriate software vendor.

You may click the publisher link of Web Help Desk Software on the top of this page to get more details about the vendor.